| Policies
PRIVACY POLICY:
The effective date of this policy as posted is July 22, 2007.
IF YOU ARE UNDER THE AGE OF 13 OR A PARENT OR GUARDIAN OF A USER OR CHILD UNDER THE AGE OF 13 WHO USES THIS WEBSITE, PLEASE SEE THE SECTION BELOW ENTITLED COPPA COMPLIANCE.
Robot Village Corporation respects the personally identifying information provided by our customers. Because we gather certain types of information when our customers communicate with us, we believe you should fully understand the terms and conditions surrounding the information we capture through our websites and the use of that information. This Privacy Policy discloses the type of information we capture about our customers, how we use it to communicate with our customers and how you can request to no longer receive communications from Robot Village Corporation. This Privacy Policy applies only to information we collect through our websites.
Use of Customer Information
Two primary types of information are gathered about our customers:
Financial Information is payment information used for or gathered during the buying/registration process and includes, but is not limited to, credit card numbers, financial institutions and expiration dates. This information is not used for any purpose other than that for which it is being provided to us, and is used for processing the transaction or to facilitate future transactions.
Professional/Personal Information includes, but is not limited to, name, address, company name, company address, phone number, fax number and email address, as well as other information such as general demographic information and questions answered on survey or registration forms. For purposes of this Privacy Policy, “Personally Identifying Information” means name, address, phone number, fax number and email address. Data captured during a customer’s visit to a Robot Village Corporation store website, or to the physical store may also be stored in our customer database. Professional/personal information may be used to fulfill requested transactions (such as purchases or requests for newsletters or other information), maintain records and for marketing purposes and may be shared with other organizations or Robot Village Corporation customers for the purpose of facilitating business relationships that Robot Village Corporation believes may be of interest to our users.
Opting Out
If you would like to opt out of communications you are receiving from Robot Village Corporation or from third parties that Robot Village Corporation believes may be of interest to you, please click the link that appears at the bottom of every message that we send. Your opt-out request will be implemented immediately. If at any time you desire to resume receiving such communications, please click the subscription signup links that appear on each of our websites. Please note that notwithstanding your opting-out, your subsequent request for information will be deemed an affirmative request by you to withdraw your prior opt-out and by submitting any such request for information you are agreeing to receive communications from Robot Village Corporation and selected third parties.
Cookies
Note: as a standard policy, Robot Village Corporation does not use cookies.
A "cookie" is a bit of data sent by a website through the browser to the computer of the user visiting the site, and enables the site to return the results the browser expects. Robot Village Corporation's websites may occasionally use cookies to ensure visits to its websites are smooth and customized for the visitor. Such cookies allow us to provide a visitor's browser with information tailored to the visitor's preferences and needs. We also use permanent or persistent cookies that remain on a visitor's computer after the visitor leaves our websites. However, our cookies neither reveal nor contain any Personally Identifying Information. If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in the browser's settings. However, disabling the cookie support function of the browser will prevent our website from functioning properly and you may not be able to utilize fully all of the site's features and information.
Cookie information is used only by Robot Village Corporation and our agents and is not provided to any other organization. It is used to provide relevant information to our visitors. It is also used for website and system administration, including research and development, user analysis and business decision-making.
Security
We use industry-standard encryption technologies when transferring and receiving payment data. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from or about you.
This Privacy Policy does not apply to third-party websites (including those that may advertise, or from which links may be found, on these websites) and the information contained therein. You are strongly encouraged to read the privacy policy of any third party site before providing any information on such site.
Email Abuse
It has come to our attention that sometimes email messages can be distributed, which have been marked as having been sent from Robot Village, or members of Robot Village (e.g. from "manager@robotvillage.com," "information@robotvillage.com," etc.). These messages may not have not been sent by our organization, but are sent by other individuals in an illegal attempt to hide their identity by "spoofing" our organization's email addresses and corporate identity (see below for details).
Email misuse is a significant and growing problem, and we all suffer from its effects. We at Information Strategies hope to engage our customers and partners in a fight against the criminal misuse of email. What can we do? We hope that you'll find the following information helpful.
Prosecution of Email Abuse
The misuse of Internet email services is illegal and is punishable under federal and local laws, including the Lanham Act, the Computer Fraud and Abuse Act and the Economic Espionage Act, among others.
The courts have already recognized that such misuse causes economic harm and can adversely affect a company's reputation; judges have awarded affected companies sums in excess of the assessed damages and also the costs incurred during litigation.
What is "misuse"? The standards have been clearly laid down by the courts, and there are established legal precedents. In interstate commerce, designating goods and services in a way that is likely to cause confusion and to deceive consumers with regard to the origin, sponsorship, or approval of a company's goods or services is clearly illegal and is a form of fraud.
Robot Village Corporation will not hesitate to bring legal action against any individual or corporation when there are grounds to believe that such individuals/companies are or have been deliberately and intentionally "spoofing," misrepresenting, impersonating, or in any way misappropriating any of Robot Village Corporation's Internet domain names or other corporate identifications. Both criminal and civil redress will be sought; all suspected criminal misuse will be reported to the Federal Bureau of Investigation and the Federal Trade Commission.
Klez Virus
Much of the malicious email that now permeates the Internet is generated by the "Klez" virus. This takes addresses from an email client on an infected computer and sends infected mail to everyone in that client's e-address book. The "from" address is randomly set to one of these addresses to deceive recipients that they know the sender's identity and that the message may therefore be safely opened. To avoid propagating this pernicious virus and to protect your own system, virus-protection software is absolutely essential.
Contact Us
Robot Village Corporation encourages all who receive email that appears to be impersonating a Robot Village entity as its sender and contains unsolicited "spam" or malicious attachments, to notify the company immediately by contacting information@robotvillage.com. Be sure to identify yourself and to include the message and the header information.
Links
For more information about address spoofing and other forms of email abuse, we recommend this link:
http://www.cert.org/tech_tips/email_spoofing.html
For information about the Klez virus and how to protect yourself against it, please visit:
http://securityresponse.symantec.com/avcenter/
venc/data/w32.klez.h@mm.html
Virus protection software:
Norton: http://www.symantec.com/
McAfee: http://www.mcafee.com/
We appreciate the attention you have given this matter and encourage you to contact us with any questions or concerns.
Robot Village values and respects the privacy of all users of the Internet.
COPPA Compliance
Robot Village Corporation strives to comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). Please read this Privacy Policy in its entirety to understand what Personal Information is collected from children on our website and how we use such information. In addition to this COPPA Compliance section, the remainder of this Privacy Policy applies also to our users who we know to be under the age of 13. In the event of any conflict with any other section of this Privacy Policy, with respect to children under 13 years of age, the provision in this Section (COPPA Compliance) shall control.
Parental consent is required in order for any child under 13 years of age to submit Personally Identifying Information to any website operated by Robot Village Corporation Though we cannot prevent a child under the age of 13 from initially providing us information without parental consent, we do act to prevnt the use of it pending parental consent.
Robot Village Corporation will not use or disclose Personal Information of a child we know to be under 13 years of age unless parental consent is obtained. When a user provides information that makes it known to Robot Village Corporation that such user is under 13 years of age, the information is not made publicly available. Based on information provided by the child, the guest’s parent or guardian will receive an e-mail notifying him/her of the child’s registration and providing instructions on how to give consent with respect to the Personally Identifying Information of their child under 13 years of age.
For your convenience, our preferred form of parental consent can be viewed and printed for submission to Robot Village Corporation by clicking here. If we do not receive the requisite authorization within ten (10) days of the submission of information for a person we know to be under 13 years of age, we will delete such information. Please note that as part of giving consent, Parents may consent to the use by Robot Village Corporation of personally identifying Information but may prohibit Robot Village Corporation from sharing such information with third parties except to the extent permitted by COPPA. |